Shipping policy

Shipping Policy
At New York Biology, your order is our priority — that's why we make sure it's processed quickly and delivered safely to your doorstep.

Shipping Options & Pricing
Standard Shipping
Orders Under $25: $4.99 flat rate
Orders $25+: FREE shipping (discount applied automatically at checkout)
Arrival Time: 2-4 business days

Priority Shipping
Cost: $9.99
Estimated Delivery: 1-2 business days 

Order Processing
Orders are fulfilled within one business day. You'll receive a shipping confirmation email with tracking details, allowing you to follow your package along the way. 

Our Shipping Partners
We work with leading U.S. carriers—USPS, UPS, and FedEx—to guarantee reliable service. The shipping carrier and method are automatically selected based on your location for the quickest possible delivery.

Where We Ship
We ship to all U.S. addresses. Unfortunately, we don't offer shipping or replacements for international orders. 

Updating Your Shipping Address
Need to correct your shipping address right after ordering? Simply cancel your original order and reorder with the updated information. If your order has already been processed, you'll need to place a new order with the correct address and return the original shipment for a complete refund.

Customer Support
Your satisfaction matters to us. For any questions or concerns about your order, reach us at info@newyorkbiology.com.

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